We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement. The product will be refunded by the courier on account that the courier cost needs to be paid by the customer. 

 

Refunds will be through bank transfers. No cash refunds will be made. It would take our team at least 5 to 7 business days post refund initiation for online refund to be initiated.

 

In case of NEFT, it would require us at least 3 to 5 business days post refund initiation to refund your amount. For Prepaid orders the amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account.